Taptap send italie3/11/2024 ![]() ![]() No, no commissions, you only pay the fare for the journey. :: FAQ - 2) How much does a ticket cost? Are there any commissions? Any card or device can allow only one passenger at a time. Can I use the same card for other people to travel? No, you don’t need to register but we do suggest that you register on atm.it and save your card: from your personal area you can see all payments and details from your trips. Do you need to register to pay contactless? What happens if after one try the barriers do not open?Ĭheck the color of the card reader’s light, if it is red then it could be one of the cases named in the FAQs. ![]() Always use the same device for the whole journey: the same physical card, the same digital card, the same phone or the same watch. The system can’t calculate the best fare because it is not able to understand that the journey has been done by the same person. What happens if I change device during my journey? In the paragraphs at the beginning of this page you can find a list of the lines that you must both tap in and tap out before getting off. If you don’t tap in when getting on and tap out when getting off, the system can’t understand the trip travelled therefore cannot apply the best fare. On some lines running in Milan and surroundings, you must tap both in and out before getting off, this is because the fares can change depending on zones travelled. What happens if, before getting off above ground transport, I don’t tap out? You must tap out when you leave even if the barriers are open. If you don’t tap out the system recognizes where you entered but not where you exited or vice versa, therefore an extra cost will be applied which will be the maximum fare for where you entered to the furthest station. The system calculates the correct fare only if you tap in and tap out when leaving. :: FAQ - 1) Travelling using contactless payment What happens if I don’t tap out when leaving the station? You can see the charges in the reserved area of the ATM website (you have to sign up). The charges might be applied a few days after the date of your journey depending on your bank’s transaction procedures. All our ticket controllers are equipped with a digital device that verifies the transaction and makes sure the passenger is eligible to travel. You just need to show the card or the device that you used. You can use mobile payments ( Apple Pay, Samsung Pay and so on) with devices associated with a bank card such as phones, watches or other smart devices.Prepaid Postepay cards issued by VISA and PagoBancomat debit cards are not accepted. Contactless bank cards issued by Mastercard, Visa, American Express, Maestro and VPay can be used to pay as you go for travel.Touch out at the end of a journey made beyond the Milan urban area.Touch out if you travel on one of the surface lines listed above.After the fourth one, the system applies the daily fare. Always use the same card especially if you make several journeys during the day.If you don't, the cheapest fare cannot be applied. outside the Milan urban area, within other municipalitiesĪlways touch you card on the reader at the start and use the same card to touch out at the end of your journey.Always touch out beyond Milan urban fare limits ![]() Just like other surface lines, you don't need to touch out at the end of your journey. Touch out at the end of your journey only if you travel on one of these routes: 121, 130, 140, 165, 166, 327.Touch your card on the reader when you board.If you travel only within Milan or between Milan and zone Mi3: In Milan, on buses, trams and trolleybuses Every station is equipped with at least two gates enabled for contactless payments. If one reader doesn’t work, try another one. Touch out at the end of your journey to exitĪlways use the same device or contactless card to touch in and out at the orange ticket gates (even where validation to exit is not required).Touch your card on the reader to open the orange ticket gate at the start of your journey.Please note: contactless payment is only accepted on ATM transport services.No extra costs, the cheapest fare is applied.Use your contactless bank card to travel on metro and surface lines. ![]()
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